Your customers already message you. This is the part that happens next.
WhatsApp Automation
An enquiry lands at 9pm. Somebody sees it, means to reply in the morning, and the morning has its own problems. Nobody decided to lose that customer, and that is exactly why it keeps happening. We build the layer that answers while you sleep, chases the follow-up on a schedule, puts the meeting in a calendar, and files the whole conversation against a contact that stays with the business.
This is one of the things a Custom Software build can include, so it is scoped and priced there rather than on its own. See Custom Software and what it costs
Signs you need this
- Enquiries arrive on WhatsApp and get answered whenever somebody happens to look
- Following up depends on a person remembering, so the quiet ones go quiet forever
- The customer history lives in a salesperson's phone, and leaves when they do
- You reconfirm every appointment by hand, and still get no-shows
What changes for you
- Enquiries get an answer straight away, at any hour, to the question they actually asked
- Follow-ups go out on a schedule you set, and stop the moment someone replies
- Meetings get booked and reminded inside the same chat, rescheduling included
- Every conversation files itself against a contact the business owns, not a phone
- A handover to a real person the moment the conversation needs one
FAQ
Related solutions
Let's talk.
A couple of sentences about what you're trying to fix or build is enough to start. The first step is a Workflow Review, scoped and priced before you commit to a build.